Privacy Policy

Last updated: May, 1, 2025

1. Overview

NorCal Health Partners ("we," "our," or "us") operates the website located at www.norcalhealthpartners.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:When you submit a contact form, request an assessment, or email us, we collect:

  • Full name
  • Email address
  • Phone number
  • Facility name and role
  • Any message content you include

Information collected automatically:When you visit our website, we may automatically collect:

  • Browser type and version
  • Pages visited and time spent
  • Referring URL
  • General geographic location (city/region level)
  • Device type

This data is collected via cookies and analytics tools including Google Analytics.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiry or assessment request
  • Schedule and conduct facility consultations
  • Send relevant clinical governance updates if you have opted in
  • Improve the performance and content of our website
  • Comply with legal obligations

We do not use your information for automated decision-making or profiling.

4. Patient Health Information

NorCal Health Partners does not collect, process, or transmit Protected Health Information (PHI) through this website. Our website is a professional services marketing platform intended for facility administrators, directors of nursing, and corporate healthcare operators. All clinical operations and patient interactions are governed by separate HIPAA-compliant agreements with our facility partners.

5. Cookies

Our website uses cookies to analyze traffic and improve user experience. You may disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to contact us or access our content.

We use:

  • Google Analytics — anonymized traffic analysis
  • Session cookies — standard browser functionality

We do not use advertising or retargeting cookies.

6. Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share limited information with:

  • Service providers who assist in operating our website or communications (under confidentiality agreements)
  • Legal or regulatory authorities if required by law

We do not share your information with any third-party marketing platforms.

7. Data Retention

We retain contact and inquiry information for up to 24 months from the date of submission, or until you request deletion, whichever comes first. Analytics data is retained per Google Analytics' standard retention settings.

8. Your Rights (California Residents — CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we have collected about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell data)
  • Non-discrimination for exercising these rights

To exercise any of these rights, contact us at the address below.

9. Data Security

We implement reasonable administrative and technical safeguards to protect information submitted through our website. However, no method of internet transmission is fully secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is intended solely for healthcare professionals and business operators. We do not knowingly collect information from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or concerns:

NorCal Health Partners

2108 N St, Suite 9687Sacramento, CA 95816

661-549-0444

info@norcalhealthpartners.com